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Cancellation & Refund Policy

The dispatching process starts effectively after the order is placed through the website. Our logistics team always work on reducing the delivery period for your convenience, details of which you will get at the time of booking.

Cancellation policy:

However if you change your mind after booking and wish to cancel the order, you can do so by contacting us directly within a period of 24 hours after the order is placed.

The cancellation policy has the following exceptions:

  • The order cannot be canceled if it has been dispatched from the store/ warehouse.
  • No cancellations are entertained for those products that the Rithika Suits’ marketing team has obtained on special occasions like Pongal, Diwali, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
  • No cancellation is provided on items under discounted prices.

Note that there is no online tool, as of now, for cancellation of orders and it can only be done by directly reaching us through the number at our website.

Refund Policy:

The apparels booked first go through a process of proper checking, that we do personally, after which it is shipped to you. As customer satisfaction and happiness are of prime concern to us, we make sure that the products being shipped are free from defects, and the best of the lot.

A slight variation could be observed in the colour/ appearance of the apparels available online owing to the camera effect. But, the delivered apparel will be of the same colour and size that has been ordered.

No refund or return of shipped products are provided

Keep on visiting this page for updates on our policies.